Protecting your investment

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Frequently asked Questions

Here are answers to some common questions we receive.

Where does Brilliant Touch Ups offer its painting services?

Brilliant Touch Ups is a painting and decorating service, working in the Townsville region, including Ayr, Charters Towers and Ingham.

When can I expect my estimate?

Brilliant Touch Ups can provide a quote within two days of the initial appointment.

What should I do to prepare for the estimate?

Brilliant Touch Ups can provide your quote via email, fax or send through the mail if you prefer.

How long will it take for the work to begin?

Brilliant Touch Ups can usually fit in a small project straight away. For larger projects involving a full interior or exterior there maybe a 2 week wait, depending on current workload.

What type of paint do you use?

Brilliant Touch Ups is a Taubmans Certified painter and we use the new Endure range. Both internal and external paint is “Taubmans Technology Applied” resulting in a superior finish that helps reduce dirt and mould. It is engineered with Nanoguard making it non-porous to dust and easier to clean. We can also use other companies paint if you request it.

How will the paint be applied (brush, roll, spray)?

When Brilliant Touch Ups paints and touches up high traffic areas, we apply paint with brush and rollers. We also use spray techniques on fences, new homes and substrates that are porous.

Do you offer a waranty on your work?

The Brilliant Group offer a 5 year warranty on the workmanship, depending on the surface and age of building. To maintain the warranty it’s your responsibility to ensure the building is washed regularly and proof of cleaning must be kept.